Question: 

“How can we help our employees feel more comfortable providing feedback about their managers?”

Answer:

Employees are often uncomfortable providing feedback about their managers because they fear workplace tension or retaliation, they aren’t sure what to say, or they don’t believe anything will change. The following practices can help address these concerns:

• Use a survey tool that will enable you to share results and feedback with managers anonymously. If you are unable to maintain anonymity by sharing the feedback directly with managers, have either the manager’s manager or someone outside of the department compile the feedback into themes to share.
• Explain to employees how their anonymity is maintained. Insight into how the survey functions will help them feel more secure.

 

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